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  1. Kyruus Help Center
  2. General Support and Information

General Support and Information

Kyruus Support

  • What is the Kyruus Support team's availability?
  • How to communicate with Kyruus Customer Support?
  • How do I see all of my reported requests to Kyruus Support?
  • I have a time sensitive requests. How do I escalate?
  • Why do we need authorized contacts?

General Information & Policies

  • Kyruus Outages and StatusPage
  • Kyruus VPAT Statement
  • 1 Business Day Notification Policy for Consumer Outreach Campaigns

Accessing ProviderMatch Applications

  • Turning off Compatibility Mode in Internet Explorer
  • Accessing ProviderMatch
  • System Requirements for PC and Mac
  • Logging In
  • How to Change or Reset your password

How to Clear the Cache and Cookies in...

  • Microsoft Edge for Windows 10
  • Safari for macOS
  • Mozilla Firefox
  • Google Chrome
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